Sep 22, 2022 | Blog, News
Nxcoms is pleased to announce that we have joined the Speed of Sight Inspire 25 Club.
Speed of Sight is a unique charity that offers people of all ages with disabilities to enjoy the excitement and thrill of driving. Something they would never have thought would be possible in their entire lives.
Through their driving experience days, Speed of Sight help to change peoples lives and make the impossible, possible. Founded by Mike Newman, who is a 9 times World Record Holder and currently the fastest blind man on land and water on the planet, they also help awareness of the difficulties faced by disability, as well as encouraging essential team building skills, such as trust and communication.
The Inspire 25 club is an opportunity for businesses such as Nxcoms to support and change the lives of people living with life-limiting disabilities, and help fund the ongoing activities of the charity in a sustainable way.
Sep 1, 2022 | Blog, News
Its our birthday!!
Nxcoms celebrates our 5th birthday this month. Thank you to all our customers who have supported us over the years, and to our suppliers who have made it possible.
We look forward to working with everyone for many more years to come!
Jun 18, 2022 | Blog, LCR Connnect, News, Nxcoms
Nxcoms is pleased to announce that we will be exhibiting at the Merseyside Business Expo 2022 on the 30th June
The Merseyside Business Expo is the region’s most celebrated event in the business calendar. Held annually at the Liverpool Exhibition Centre, this is the target exhibition for business owners, professionals, startups and marketeers, keen to connect with other businesses and decision-makers. With over 1,800 visitors attending year after year, this opportunity to showcase your business in a relaxed, fun environment, shouldn’t be missed!
At the expo, we will be showing businesses how they can take advantage of full fibre connectivity, using the LCR Connect network
Come & see us by registering for your FREE delegate pass at https://shoutexpo.com/merseyside
May 31, 2022 | Blog, Connectivity, LCR Connnect, News
Nxcoms is an approved partner of LCR Connect. That means we can offer you exclusive access to Liverpool City Region’s new 212km digital highway.
Spanning the six local authorities of Halton, Knowsley, Liverpool, Sefton, St Helen’s and Wirral, this new digital infrastructure is a local network. It’s 50% publicly-owned and built for local businesses.
Why LCR Connect for my business?
Choice: we’re an open access network, meaning you can access a range of business connectivity – from broadband to leased lines – allowing you to access and enhance IT and cloud services.
Uptime: because we’re a new network, we can switch you over, hassle free, with no downtime.
Speed: while some providers take months to install, we can have your business up and running on the network in days.
Bespoke: if one of the standard offerings doesn’t give you what you need, we can work with LCR Connect, with ‘commercial flexibility’ to work around your needs.
Personal: we’re in your region, so we know your patch (because it’s our patch too). We’re not your typical faceless, big corporation.
Why LCR Connect now?
As the UK looks to a copper switch off, and with more and more services becoming internet and cloud-based, the infrastructure that lies at the heart of business communications is being transformed.
Delivering Gigabit-capable speeds is becoming the norm, with ultrafast connectivity becomes a utility. The digital networks are enabling businesses of all sizes, allowing them to collaborate, support service and underpin the way we work and buy goods in the future.
What is LCR Connect?
LCR Connect is half-owned by the Liverpool City Region Combined Authority, in partnership with North West-based ITS Technology Group, who will lead the project, working alongside construction partner NGE, who are managing the build and roll-out of the network.
Experts estimate that with 100% full-fibre coverage across the City Region, building on this network, the economic boost could be worth up to £1bn, creating thousands of local job and training opportunities.
Want to know more?
Contact us on 0151 665 0880 or visit https://lcrconnect.online
Apr 30, 2022 | Blog
Price rises. We’re all experiencing them.
Whether it be electric, gas, council tax, national insurance or fuel… unfortunately in 2022 they all seem inevitable and unavoidable.
In the telecoms sector, we are no different, each telecoms supplier purchases services from a wholesale supplier such as BT Wholesale. They in turn are charged by Openreach for supplying the telephone infrastructure in the UK.
You may have heard from your home telephone and internet provider that they are raising prices, and passing the full cost of increases onto their customers. Certainly the likes of BT Retail, Virgin Media and TalkTalk were very quick to pass on all increases to customers a few months ago.
Here at Nxcoms, we have also been subjected to wholesale price increases, but for the most part we have absorbed these and not increased the prices to our end users.
Unfortunately, we have now been notified of a further price increase to PSTN Analogue line rental. However as the vast majority of our clients are using VoIP services this doesn’t have too much affect on their phones.
Where it DOES affect is when you have a broadband line. The majority of broadband lines require a PSTN analogue line to run on, so if you have a copper-based broadband service there will be a line rental charge to pay on top of the broadband service charge. If you have an internet connection of 80Mbs or less then its likely you are running on a broadband line that requires a copper-based telephone line to run on.
We have always supplied the PSTN analogue line rental charges at cost-price to our end users. Most of them dont actually use it to make calls, but it has to be there for the broadband service to sit on. For the past five years we’ve mainly absorbed any price increases and not passed this onto our clients. However, with the latest increase we are no longer able to do that without making a loss.
What does this mean for you?
Well, if you have a PSTN analogue line you will see a small increase in the monthly price of £2. This is to cover the cost of the increases passed down from Openreach who supply them. Unfortunately there is no way around it and in order to still supply the lines at cost price, we have to make the change. This will take effect from 1st June, so your June bills onwards will show the increase. Please note this only applies to the analogue line rental, and all other charges remain the same as before.
Its not all doom and gloom though….
As you may have heard from us previously, full fibre optic connections are being rolled out across the UK and wherever it becomes available we are advising our clients to upgrade. Not only can full fibre into your premises give you speeds of up to 1000Mbs, its much more reliable as well! There is no copper telephone line involved and therefore no PSTN analogue line rental charge, so overall you are likely to save money! We constantly monitor all our customer’s connections to see if they can be upgraded and when this is possible we will advise directly.
Need more information?
We are here to help, and if you are unsure on how the line rental price increase may affect you, then please get in touch with us straightaway, just call 0161 711 1100 or email info@nxcoms.co.uk
Mar 14, 2022 | Blog, News, Telephone Systems
You may have heard that the UK’s copper telephone lines will be switched off in 2025, but what does that mean for businesses?
Businesses will have to switch to the new IP system before 2025. However, we recommend doing it sooner rather than later. In some areas in the UK, the PSTN system is already being switched off, and copper lines will no longer be sold after 2023. To ensure a seamless transition businesses should switch as soon as possible.
First things first
The first thing you should know is that different options are available to you depending on your needs and budget. Some of the options available are: SIP trunking systems, hosted phone systems and on-premise phone systems.
Cost savings
If you’re worried about the cost of changing your phone system now, you don’t need to be. You can switch your existing ISDN lines to our SIP trunking today and actually start saving money!
SIP trunking is a type of VoIP technology. It offers lower costs and line rental fees, and you will be able to keep all your existing numbers. We can set up SIP trunk lines for you in a matter of minutes. It offers more reliability than the ISDN system and can be up to 75% cheaper!
Remember that there are also government schemes and grants in place for businesses that are making the switch from the old PSTN system.
Take advantage of the latest technology
VoIP phone systems are faster, more reliable, and cheaper than the previous technology. They also offer extensive features.
Extensive features available as standard
When you opt for an on-premise phone system, many extra features are available to you at no additional cost. These features include music-on-hold, voicemail-to-email, built-in multi-language IVR, call logging interface, call recording reports, conference rooms, voicemail controls, desktop integration and call forwarding.
Enabling working from home for employees
A hosted phone system has advantages in its flexibility, allowing employees to seamlessly work from home, office or location of their choosing.
Integrating mobiles
If you’re looking to integrate mobiles, this can be easily done. Nxcoms have business plans available with flexible contract terms.
Flexibility to change anything quickly
VoIP systems offer unparalleled flexibility. You can scale quickly and easily. You can keep or change your existing numbers. You can raise or reduce the number of calls you can make. Everything is adaptable to suit your business so that you only pay for what you need when you need it.
Key Takeaways:
- It’s important not to leave the switch till the last minute. Some areas in the UK are already being switched off, and copper lines will not be sold after 2023.
- Depending on the type of business you have, different options are available to suit you. These include SIP trunking systems, hosted phone systems and on-premise phone systems.
- If you’re not sure which system is right for your business or if you need more information, please get in touch with us. We will be happy to assist you.
