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Industries

Bespoke vertical sector solutions, because one size does not fit all

Many companies struggle to find a communications solution that works for them, so are often forced to adapt their business processes to fit with the equipment supplied. At nxcoms we are different, providing a range of bespoke solutions that are individually-tailored to your exact telecoms and connectivity requirements.

industry sectors with nxcoms

Using our diverse mix of products and services, combined with our longstanding experience in the telecoms and IT sector, we design, implement and support bespoke solutions for businesses in a wide range of different industries.

  • Named contact customer account manager
  • Named contact tech support agent
  • Tailored service to meet your needs
  • Single point of contact for all your communication requirements
  • Working in partnership with you and your business

We are a one-stop-shop solutions provider for any type and size of business, committed to delivering the best and highest-quality experience and service to customers.

Find out more about nxcoms’ voice and data solutions by contacting us or calling 0161 711 1100

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Call Centres

Achieve efficient, high-quality customer engagement by better tracking, measuring and maximising call centre service and staff productivity levels

  • Ability to run 100s of extensions, lines and DDI numbers
  • No additional licence costs for users
  • Easy to change extensions when staff join or move on
  • Call recording, logging and reporting as standard
  • Multiple call queues, voicemail, IVRs, call routing all included
  • Reduction in line rental, DDI number and call costs
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Multi-Site Operations

For organisations that have multiple premises with telephony and network requirements at each site, seamlessly and effectively operate a single voice and data solution

  • Link multiple sites together as if they are one complete system
  • Calls between sites and individual users are seamless
  • Incoming calls can be immediately transferred to an extension at a different site
  • Call costs are reduced, and inter-site calls are free
  • Reduce the risk of network disruption or downtime, with unrivalled uptimes and SLAs
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Serviced Offices

Provide individual, ready-to-go voice and data services, so tenants can move in and get straight down to business with everything they need

  • Customise and configure based on the exact needs of the tenant
  • Easy to change extensions when tenants move in or out
  • Bill the tenants direct and generate an additional revenue stream
  • Call recording, logging and reporting as standard
  • Multiple call queues, voicemail, IVRs, call routing all included
  • Reduction in line rental, DDI number and call costs
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SMEs

Flexible and affordable voice and data solutions tailored for small to mid-sized businesses to help them make the most of resources and benefit from enterprise class functionality

  • Easy options of owning equipment or paying subscription (capex/opex)
  • Call costs and line rental reduced
  • The latest features previously only available on enterprise systems included as standard
  • Easy to add more lines and extensions as the business grows
  • Can work from anywhere and home users can be integrated into the system