If you’re running a small business, chances are you’ve had a run-in (or several) with a big-name telecoms provider. Long waits on hold, being passed around five different departments, vague contracts full of jargon, promises that somehow never quite materialise… Sound familiar?
That’s exactly the sort of frustration that inspired us to build Nxcoms differently. We’re not here to be “just another telecoms company.” We’re here to make life easier for business owners like you – with clear, reliable and personal telecoms that actually do what they say on the tin.
Here’s why hundreds of businesses across the UK choose Nxcoms, and why you might want to as well.
One Supplier. Zero Hassle.
Broadband from one company, phone systems from another, mobiles from someone else, cloud services from a completely different provider…Before you know it, you’re juggling four or five different suppliers. That’s four or five contracts, four or five support numbers and four or five ways to lose an afternoon in hold music purgatory.
With Nxcoms, you get all your telecoms from one supplier. Broadband, leased lines, phone systems, mobiles, cloud – the lot. That means one bill, one point of contact and one less headache.
Instead of wasting your time coordinating between different providers, you can focus on actually running your business.
Business-Only, Built for Reliability
Unlike some of the household-name providers, we don’t split our attention between home users streaming Netflix and businesses trying to run their operations. Nxcoms is business-only. Every connection, every system and every service we offer is designed with reliability and performance in mind – because we know downtime costs money.
Put simply, we care about your business staying online, not just your weekend movie marathon.
Everything In-House
One of the biggest gripes we hear from business owners is this: “Every time something goes wrong, I’m told to call a different company.”
Not with us. At Nxcoms, everything is handled in-house – project management, installation, support, billing, the lot. If you need something, you don’t get bounced around. You just call us, and we deal with it.
That means no chasing subcontractors, no confusion over “who’s responsible” and no endless finger-pointing. We take responsibility from start to finish.
You’re Not Just a Number
We know how frustrating it is to ring a call centre, wait half an hour and finally reach someone who doesn’t know your business, your setup or even your name. With the big providers, you’re just another account number in a giant database.
With Nxcoms, you’ll get a named contact who knows you and your business. When you call us, you’ll speak to someone who already understands your setup and can help straight away – not a stranger in a remote call centre reading from a script.
It’s a personal approach that bigger providers simply can’t match, and it makes all the difference when you need help quickly.
No Jargon, No Surprises
Telecoms can be confusing. The industry is full of acronyms, buzzwords and complicated pricing structures that seem designed to make things harder to understand.
We do things differently. At Nxcoms, everything is clear and transparent. No hidden charges, no baffling jargon, no vague promises. We’ll explain things in plain English, so you always know exactly what you’re getting and what you’re paying for.
We Keep Our Promises (Or You Don’t Pay)
Here’s a bold one: if we don’t do what we say we’ll do, you don’t pay.
That’s not marketing fluff. That’s how much confidence we have in our service. If we make a promise, we keep it. And if we ever fall short, you won’t be left out of pocket.
It’s that simple.
Built for Businesses Who’ve Had Enough
We know the type of businesses we’re best suited for: companies that’ve been let down by the big names. Maybe you’re fed up with long wait times, dealing with call centres halfway around the world or never being able to get a straight answer from your current provider.
If that’s you, you’ll find working with Nxcoms refreshingly different. You’ll get local support, a personal relationship and a provider who treats your business with the attention it deserves.
Ready for a Better Way?
Your telecoms should be the last thing you worry about, not the first. With Nxcoms, you get one supplier for everything, a business-only focus, in-house expertise, a personal relationship, jargon-free communication and promises you can rely on.
So, if you’re ready to stop wasting time on hold and start working with a provider who actually gets it, let’s talk.
Give us a call on 0161 711 1100, or drop us an email at info@nxcoms.co.uk.
We’ll happily sit down with you, no jargon, no pressure, just a proper conversation about what your business really needs.
Because at Nxcoms, it’s not about being “another telecoms provider.” It’s about being the right one for your business.